Global Cloud Telephony Service Market- Industry Trends
Cloud telephony is the technology that moves your business phone system to the cloud. It is the smartest way to manage business calls without compromising on quality and cost. The Global Cloud Telephony Service Market is expected to reach USD 42.3 million by 2025 from USD 30.7 million in 2017 and is projected to grow at a CAGR of 16.9% in the forecast period of 2018 to 2025. Cloud telephony is defined as a service which helps data and voice services to be functioned by the use of internet connection by replacing conventional phone line. It is an online communication system with on-demand service. It deals with different networks including Public Switched Telephone Networks (PSTNs) and VoIP phone systems. It has various features such as quick and easy setup, user friendly, secured and API integration to any CRM, business call tracking, call reports, 3rd party CRM integration, selectable virtual number and many more.
Some of the renowned players in cloud telephony service market are StarTele Logic,8×8, Inc., AVOXI, BroadSoft, Cisco Systems, Inc., DIALPAD, Exotel Techcom Pvt. Ltd., Go 2 Market India Pvt. Ltd., Knowlarity Communications Pvt Ltd., LeadNXT, Megapath, Microsoft Corporation, Mitel Networks Corporation, Natterbox Ltd., NetFortis, Nextiva, NFON AG, NovaCloud Pty Ltd., NTT Communications, PortaOne, Inc., Redcentric plc., RingCentral, Inc., Singtel, Solutions Infini., Telviva, Tripudio Ltd., VoIPStudio, Vonage Intermedia.net, Inc., Vox Telecom and many more.
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Market Segmentation: Global Cloud Telephony Service Market
- The market is based on deployment type, network, application, end user industry and geographical segments.
- Based on deployment type, the market is segmented into cloud and hosted.
- Based on Enterprise, the market is segmented into small & medium enterprises (SMEs), large enterprises.
- Based on Network, the market is segmented into public switched telephone networks (PSTNs), voice over internet protocol (VoIP).
- Based on Application, the market is segmented into conferencing, multi-level IVR, sales & marketing, customer relationship management (CRM).
- Based on End user Industry, the market is segmented into telecom and IT, BFSI, government, health care, media and entertainment, education, retail, and others.
- Based on geography, the market report covers data points for 28 countries across multiple geographies such as North America, South America, Europe, Asia-Pacific and Middle East & Africa. Some of the major countries covered in this report are U.S., Canada, Germany, France, U.K., Netherlands, Switzerland, Turkey, Russia, China, India, South Korea, Japan, Australia, Singapore, Saudi Arabia, South Africa, and Brazil among others.
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To generate Global Cloud Telephony Service Market research report, the data is collected from the diverse corners of the globe by an experienced team of language resources. It becomes easy to create sustainable and profitable business strategies by using valuable and actionable market insights included in this Global Cloud Telephony Service Market report. Statistical and numerical data covered in the report is represented using graphs and tables which simplify the understanding of facts and figures. The report contains information and data in the form of charts, tables and graphs which is easily understandable to the users.
Competitive Analysis: Global Cloud Telephony Service Market
The global circuit breaker market is fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market in order to sustain in long run. The report includes market shares of cloud telephony service market for global, Europe, North America, Asia Pacific and South America.
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Global Cloud Telephony Service market research report gives methodical idea about the current scenario of the global market, recent developments, product launches, joint ventures, capacity, production value, mergers and acquisitions based on several market dynamics. The report assists in determining and optimizing each stage in the lifecycle of industrial process that includes engagement, acquisition, retention, and monetization. Moreover, the report offers advanced information and scenario about the Information and Communication Technology industry which helps to stand apart in the competition in this fast paced business environment. Additionally, businesses can make out the response of the consumers to an already existing product in the market